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Frequently Asked Questions Info, and Guidence

What is a smoke control zone?

A smoke control zone in the UK is a designated area where it is an offence to release smoke from a chimney. within these zones, you can only burn authorised fuels (like certain smokeless coal) or use an exempt appliance such as a DEFRA- approved wood burner) that has been tested to burn cleanly. These zones are set out by local councils to help reduce air pollution and improve air quality.

Do I need a carbon monoxide alarm?

Yes. Absolutely, a carbon monoxide alarm keeps you safe by warning you of this invisible, dangerous gas. You can't see, smell or taste carbon monoxide - but an alarm can, give you peace of mind when using your fire or stove, click below for best places to fit them.

How do I burn right?

Burning fuel the right way keeps your fire safe, efficient, cost effective. Always use dry wood with less than 20% moisture look for 'Ready to Burn' logo. Light you fire quickly with kindling or a fire lighter, keeping air controls fully open until it reaches temperature . Once burning well, close the stove door and adjust the air flow for a bright, clean flame.  Find out more on BurnRight click the Link

How often should I sweep my Chimney?

how often you need your chimney swept depends on what you burn and how often you use your fire:

  • Wood-burning stoves & open fires - at least twice a year when in regular use.

  • Smokeless fuels - at least once a year.

  • Gas & oil appliances - once a year (if they have a chimney or flue).

These are general recommendations, I will always advice after the sweep.  More information found in the link.​

How can I tell if a chimney needs sweeping?

The following signs may indicate that a chimney needs sweeping:

  • Smoke being blown back into the room.

  • A bad smell, even when the fireplace isn't in use.

  • Visible tar deposits in the chimney or stove.

  • Soot dropping into the fireplace.

  • A fire burning poorly or taking a while to start.

  • Signs of animals (nests, droppings, scratching noises). 

What are the dangers of not sweeping a chimney?

Neglecting chimney maintenance can lead to:

  • Chimney fires: The biggest risk due to creosote buildup.

  • Carbon monoxide poisoning: Blockages can trap this deadly gas in the home.

  • Poor indoor air quality: Soot and creosote particles can cause respiratory issues.

  • Structural damage: Moisture from blockages can weaken masonry.

  • Animal infestations: Chimneys can attract birds and other small animals.

  • Reduced efficiency: Impaired airflow leads to wasted energy.

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